Refund Policy

Don't love your order?  If something's not right, we'll do our best to fix it

Damaged or Faulty Items

• Please inspect your order on arrival and contact us within 14 days if it arrives damaged, defective or incorrect
• Include clear photos of the product and packaging so we can asses the issue
• If approved, we'll arrange a free replacement or refund and send you a return shipping label with instructions

Exceptions/ Non-Returnable Items

• Custom or personalized products are non-refundable unless faulty or damaged

Returns

• To start a return, you can contact us at hello@calligraphyblooms.com. Please note that returns will need to be sent to the following address:
   
  CALLIGRAPHYBLOOMS
  1514 Highland Ave
   Wilmette, IL
   60091
   
• You may return non-personalized items within 14 days of delivery for a refund
• Items must be in the original condition and packaging with proof of purchase
• Return shipping costs are the buyer's responsibility
• Please contact us before sending anything back;  items returned without prior approval will not be accepted

Sale Items

• Sale items are non-returnable

Exchanges

• The fastest way to get the item you want is to return the unwanted item for a refund, then place a new order

Refunds

• We'll notify you once we've received and inspected your return
• If approved, refunds will be issued to your original payment method within 10 business days
• Please allow extra time for your bank or card provider to compete processing
• If more than 15 days have passed since your refund was approved, contact us

 

You can always contact us for any return questions at hello@calligraphyblooms.com.